AMX Superstores Keilor

Took my daughter in to get kitted out in gear for her first time. We were lucky enough to stumble upon Adrian and we were extremely thankful we did. He really took the time to help my daughter through her nerves around the helmet and made it an enjoyable experience that she could understand and handle. We walked out of there with everything we needed plus some extras that I didn’t even think about but Adrian let us know the importance of each item we walked away with. Honestly if you have nervous children who struggle with new things I HIGHLY RECOMMEND this store and specifically Adrian. He got on the floor to help her with her helmet, he fit her boots and moved them around to make 100% sure they fit correctly and that her foot wouldn’t slide around causing blister's, made sure her top would fit over her body armour, she had goggles so she didn’t get dirt in her eyes and that her gloves would be tight enough she wouldn’t be uncomfortable. He was a super star!!

I recently visited AMX Keilor and unfortunately had a very disappointing experience with their customer service. The sales attendants seemed disinterested and was even eating a hamburger behind the counter, which left a negative impression. It's disheartening when basic professionalism is lacking. They only asked if we needed help on the way out. I hope the management addresses these issues to provide a more pleasant environment for customers. My family drove there ready to buy my son his first riding gear.

Matt with the cowboy hat! 10/10 service, care and knowledge. Matt devoted an hour of his time to me so I pick out the right gear for myself. Unfortunately they didn’t have the jacket I wanted in size or the helmet I wanted in size but Matt ended up suggesting and finding a better alternative in my size that I was more than happy with. He explained intercoms in detail that I could easily understand and shared personal experiences he had with certain gear and intercom systems, also explained why certain gear was different then others so I could get a better understanding. I don’t think you can find a better team of guys with the same knowledge and care for their customers as AMX Keilor. Even though I put a hefty dint in my wallet. Matt’s manager was kind enough to shave off a few dollars for me and give me a discount and once again I reiterate 10 out of 10 service